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Terms of Use

Last updated: 12 July 2026

These Terms of Use ("Terms") govern your use of the RALLY Padel: AI Coach mobile application ("RALLY", the "App"), operated by APPRO DIGITAL LTD, a company registered in England and Wales, of Broadstairs, Kent, United Kingdom ("we", "us", "our"). By downloading or using the App, you agree to these Terms. If you do not agree, please do not use the App.

1. What RALLY Is

RALLY is an AI-powered padel training app. It provides AI-generated coaching conversations, video-based technique analysis, training plans, and progress tracking. RALLY is a training aid — it is not a substitute for a qualified human coach, medical professional, or physiotherapist.

2. Eligibility

You must be at least 13 years old to use the App. If you are under 18, you should have the permission of a parent or guardian, and any purchases must be made or approved by the account holder responsible for the Apple ID.

3. AI-Generated Content

Coaching advice, technique feedback, training plans, and chat responses in RALLY are generated by artificial intelligence. AI-generated content can be inaccurate or incomplete. You are responsible for exercising your own judgement when acting on it. In particular:

  • RALLY does not provide medical advice. Do not rely on the App to diagnose, treat, or manage any injury or health condition. If you are injured, in pain, or have a health condition affecting exercise, consult a qualified professional before training.
  • Physical training carries inherent risk. You participate in any session, drill, or exercise suggested by the App at your own risk, and you are responsible for training within your own physical limits and in a safe environment.

4. Subscriptions

Some features of RALLY require a paid subscription ("RALLY Pro"), offered as auto-renewing monthly or annual plans, billed through your Apple ID:

  • Monthly: £9.99 per month.
  • Annual: £39.99 per year, including a 3-day free trial for eligible new subscribers.

Current pricing is always shown in-app before purchase and may vary by region and applicable taxes. In the event of any discrepancy, the price displayed in-app at the point of purchase applies.

  • Auto-renewal. Subscriptions renew automatically unless cancelled at least 24 hours before the end of the current period. Your Apple ID is charged for renewal within 24 hours before the current period ends.
  • Free trial. Where a free trial is offered, any unused portion of the trial is forfeited when you purchase a subscription. If you do not cancel before the trial ends, the subscription price is charged.
  • Cancellation. You can manage or cancel your subscription at any time in your device's Settings → Apple ID → Subscriptions. Deleting the App does not cancel a subscription.
  • Refunds. Purchases are billed by Apple, and refunds are handled by Apple under their terms. We do not control Apple's refund decisions.
  • Price changes. If subscription prices change, existing subscribers will be notified in accordance with App Store rules and applicable law before any change takes effect.

5. Credits

Video analysis features consume credits.

  • RALLY Pro includes a monthly credit allowance (currently 100 credits per month). Monthly credits reset on a rolling monthly basis from your first use and do not roll over — unused monthly credits expire at each reset.
  • Additional credit packs may be purchased as one-time in-app purchases. Purchased credits do not expire and are only consumed after your monthly allowance for the period is used.
  • Credits have no cash value, are non-transferable, cannot be exchanged for money, and are tied to the device/installation on which they were granted or purchased.
  • Credit allowances, pricing, and the credit cost of features may change; changes will not remove purchased credits you already hold.
  • We use fair-use limits (including daily caps) to protect the service from abuse. These limits are set generously and are not intended to affect normal personal use.

Free tier. Users without an active RALLY Pro subscription receive 100 credits per rolling 30-day period for use with credit-consuming features. Unused free credits do not roll over between periods. Purchased credit packs are separate and, as noted above, do not expire.

6. Acceptable Use

You agree not to:

  • use the App for any unlawful purpose;
  • attempt to reverse engineer, decompile, probe, or disrupt the App or its backend services;
  • attempt to circumvent usage limits, credit systems, or security measures (including by falsifying device identifiers);
  • use automated systems to access the service or extract data from it;
  • submit content to the App that is unlawful or infringes the rights of others.

We may suspend or restrict access to the service where we reasonably believe these Terms are being breached.

7. Your Content

You retain ownership of the videos you record and analyse with RALLY. By using the analysis features, you grant us the limited right to process your video content (including extracting and transmitting still frames) solely to provide the analysis service to you, as described in our Privacy Policy. We do not use your videos or chat messages to train AI models, and we do not sell your content.

8. Intellectual Property

The App, including its design, branding, mascot, text, and software, is owned by us or our licensors and is protected by intellectual property laws. These Terms do not grant you any right to use our trade marks or branding. You receive a personal, non-exclusive, non-transferable licence to use the App on Apple-branded devices you own or control, in accordance with the App Store Terms of Service.

9. Third-Party Services

The App relies on third-party services, including Apple (distribution and billing), Cloudflare (backend hosting), Anthropic (AI processing), and RevenueCat (purchase management). We are not responsible for the acts or omissions of third-party services, though we choose reputable providers and pass data to them only as described in our Privacy Policy.

10. Disclaimer of Warranties

The App is provided "as is" and "as available". To the fullest extent permitted by law, we disclaim all warranties, express or implied, including fitness for a particular purpose and non-infringement. We do not warrant that the App will be uninterrupted, error-free, or that AI-generated content will be accurate.

11. Limitation of Liability

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by law. Subject to that, to the fullest extent permitted by law: (a) we are not liable for indirect, incidental, special, or consequential losses, or loss of data or profits; and (b) our total aggregate liability arising out of or in connection with the App shall not exceed the amount you paid to us through the App in the 12 months preceding the claim.

Nothing in these Terms affects your statutory rights as a consumer.

12. Termination

You may stop using the App at any time. We may suspend or terminate access to the service (or features of it) where these Terms are breached or where required for legal or security reasons. Sections that by their nature should survive termination (including 7, 8, 10, 11, and 14) survive.

13. Changes to the Service and These Terms

We may update the App and these Terms from time to time. Material changes to these Terms will be reflected by an updated "Last updated" date and, where appropriate, notice in the App. Continued use of the App after changes take effect constitutes acceptance of the updated Terms.

14. Governing Law

These Terms are governed by the laws of England and Wales, and disputes are subject to the non-exclusive jurisdiction of the courts of England and Wales. If you are a consumer resident elsewhere, you retain any mandatory protections of your local law.

15. Apple

These Terms are between you and us, not Apple. Apple has no obligation to provide support or maintenance for the App and is not responsible for addressing claims relating to it. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

16. Contact

Questions about these Terms: contact@appro.digital

APPRO DIGITAL LTD, Broadstairs, Kent, United Kingdom